This Privacy Policy describes how Catsandberries collects, uses, and discloses your personal Information when you visit or make a purchase on this site.
What we collect and store
While you visit our site, we track and store the products you’ve viewed and your location, IP address and browser type.
When you purchase from us, we ask you to provide information including your name, billing address, shipping address, email address, phone number, and optional account information like username and password. We use this information for purposes, such as, to:
- Send you information about your account and order;
- Respond to your requests, including refunds and complaints;
- Process payments and prevent fraud;
- Set up your account for our store;
- Comply with any legal obligations we have, such as calculating taxes;
- Improve our store offerings; and
- Send you marketing messages, if you choose to receive them.
If you create an account, we store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
We will also store comments or reviews, if you choose to leave them.
Your rights
Pursuant to the General Data Protection Regulation, we process your personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and Catsandberries;
- Compliance with our legal obligations;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
You have the right to access the personal information we hold about you and to ask that your Personal Information be corrected, updated, or erased.
If you would like to exercise these rights, please contact us through the contact information below.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies; functional cookies, marketing cookies and analytical cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
You can change cookie settings in your own browser. In every browser you can select cookies you accept and cookies you reject.
Contact
If you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@development.catsandberries.com or by mail addressed to Catsandberries, Neukelstraat 6, 2570 Duffel, Belgium.
